Medical Receptionist: Front Desk & Patient Services

NHS Jobs; West Boldon; On-site; GBP 21,000 - 27,000; Full time

Job summary

NHS Jobs is looking for a friendly, efficient front desk receptionist to join the medical reception team and provide a high standard of service to the Practice population. You will support members of the Primary Health Care Team through initiative, flexibility and consistently good practice.

You will take and book computerised appointments and home visits, issue repeats, manage patient data entry and scanning of letters and records, and liaise with hospitals, nursing homes and other external

Qualifications

• Front desk reception service
• Data entry and scanning
• Confidentiality and health & safety awareness
• Team support and communication

Responsibilities

• Provide friendly front desk reception to the practice population
• Take and book computerised appointments and home visits according to protocol
• Issue repeat medications and handle requests for other medications
• Open and file mail, scan hospital letters and medical records into the EPR
• Enter patient data accurately and manage registrations/changes
• Liaise with hospitals, nursing homes and external agencies as appropriate
• Maintain a clean reception area and sign in visitors
• Occasional overtime as required by the Practice Operations Manager

Job description

NHS Jobs is looking for a friendly, efficient front desk receptionist to join the medical reception team and provide a high standard of service to the Practice population. You will support members of the Primary Health Care Team through initiative, flexibility and consistently good practice.

You will take and book computerised appointments and home visits, issue repeats, manage patient data entry and scanning of letters and records, and liaise with hospitals, nursing homes and other external