Patient Services Coordinator - Flexible Shifts

Circle Health Group; Chertsey; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days holiday per year + bank hols

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies incl. paid p&

Non-contributory life insurance

Employee wellbeing resources

Training and development opportunities

Job summary

Circle Health Group's Runnymede Hospital in Chertsey is recruiting a Patient Administrator for a 37.5 hour-per-week, permanent position. You will support the patient journey, manage bookings and queries, and handle mail and administrative tasks.

The ideal candidate will have Maths/English GCSEs, PC proficiency and experience in private healthcare administration. A flexible shift pattern and comprehensive benefits are included.

Qualifications

• Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Skills

PC proficiency

Administration experience

Education

maths and English GCSE A-C or equivalent

Job description

Circle Health Group's Runnymede Hospital in Chertsey is recruiting a Patient Administrator for a 37.5 hour-per-week, permanent position. You will support the patient journey, manage bookings and queries, and handle mail and administrative tasks.

The ideal candidate will have Maths/English GCSEs, PC proficiency and experience in private healthcare administration. A flexible shift pattern and comprehensive benefits are included.