Outpatients Patient Services Coordinator (Flexible Shifts)

Circle Health Group Limited – Monthly; Birmingham; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies (maternity/p­

Job summary

Circle Health Group in Birmingham is seeking a Patient Administrator – Outpatients to support the patient journey across administrative processes. The role is full-time, 37.5 hours per week, with a flexible shift pattern and a salary up to £25,625 per year.

The candidate should have Maths and English GCSEs (A–C), be proficient with PC software, and show basic financial awareness; prior private healthcare administration is a bonus.

Qualifications

• Maths and English GCSE at grades A to C or equivalent.
• Proficient in the use of a PC and software/systems.
• Basic financial awareness.
• Previous administration experience in private healthcare beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow Circle Health Group best practice process maps to provide a professional service.
• Deal with patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure safety measures.

Education

GCSE Maths or equivalent

Tools

PC software & systems

Job description

Circle Health Group in Birmingham is seeking a Patient Administrator – Outpatients to support the patient journey across administrative processes. The role is full-time, 37.5 hours per week, with a flexible shift pattern and a salary up to £25,625 per year.

The candidate should have Maths and English GCSEs (A–C), be proficient with PC software, and show basic financial awareness; prior private healthcare administration is a bonus.