Patient Administrator (Bank) — Flexible, Private Healthcare Support

Circle Health Group; Chertsey; Hybrid; GBP 14,000 - 18,000; Full time

Job summary

Circle Health Group is seeking a Patient Administrator to join the Runnymede Hospital team in Chertsey on a bank, as-and-when-required basis. The role covers the patient administration process from booking to post-visit communication and requires strong PC skills.

The ideal candidate will have Maths/English GCSEs, be proficient with PC systems, and have experience in private healthcare administration. Bank shifts offer flexible coverage during busy periods and staff absences.

Qualifications

• Maths and English GCSE at grades A to C or equivalent functional skills level 2.
• Proficient in the use of a PC, including software and systems.
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed to provide a professional and standard service to patients and staff.
• Handle all patient queries efficiently and professionally.
• Manage incoming and outgoing mail.
• Approve electronic bookings and update bookings received by email.
• Maintain knowledge of Health and Safety at Work Act and ensure related measures are taken.
• Complete mandatory training as required.

Skills

PC proficiency

Private healthcare admin experience

Education

Maths and English GCSE A–C

Job description

Circle Health Group is seeking a Patient Administrator to join the Runnymede Hospital team in Chertsey on a bank, as-and-when-required basis. The role covers the patient administration process from booking to post-visit communication and requires strong PC skills.

The ideal candidate will have Maths/English GCSEs, be proficient with PC systems, and have experience in private healthcare administration. Bank shifts offer flexible coverage during busy periods and staff absences.