Patient Services Administrator - Flexible Hours

Circle Health Group Limited – Monthly; Blackburn; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Private Pension Scheme

Private Healthcare

Friends & Family Hospital Discounts

Family Friendly policies

Life Insurance

Wellbeing resources

Job summary

Circle Health Group is seeking a Patient Administrator at The Beardwood Hospital in Blackburn. This full-time role covers 37.5 hours per week with a flexible shift pattern between 06:30 and 21:00, seven days a week. Responsibilities include supporting the patient journey, handling queries, and mail management.

The successful candidate will have Maths/English GCSE at A-C, PC proficiency, and basic financial awareness. Previous private healthcare admin experience is a bonus.

Qualifications

• Maths and English GCSE at grades A-C or equivalent.
• Proficient in the use of a PC and office software/systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment is beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow Circle Health Group best practice process maps to provide a standard service to patients, visitors and staff.
• Deal with patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Maintain knowledge of Health and Safety at Work Act and ensure compliance.

Skills

PC proficiency

Financial awareness

Administrative experience

Education

Maths and English GCSE (A-C) or equivalent

Job description

Circle Health Group is seeking a Patient Administrator at The Beardwood Hospital in Blackburn. This full-time role covers 37.5 hours per week with a flexible shift pattern between 06:30 and 21:00, seven days a week. Responsibilities include supporting the patient journey, handling queries, and mail management.

The successful candidate will have Maths/English GCSE at A-C, PC proficiency, and basic financial awareness. Previous private healthcare admin experience is a bonus.