Patient Services Coordinator

EmRec Limited; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

EmRec Limited is seeking Patient Services Co-ordinators to be the first point of contact for patients seeking appointments with our plastic surgeons and dermatologists.

You will guide patients from initial enquiry to discharge, ensuring clear information, smooth bookings, and that the clinic maintains high standards throughout their treatment journey.

Qualifications

• First port of call for patients looking to book an appointment.

Responsibilities

• Assist patients with appointment bookings and enquiries.
• Support each patient throughout their journey from enquiry to discharge.
• Ensure the clinic's high standards and patient happiness with outcomes.

Job description

Patient Services Co-ordinators

Our Patient Services Co-ordinators roles require close contact with our plastic surgeons and dermatologists and act as the first port of call for patients looking to book an appointment with us.

They then support each patient throughout their journey with the Clinic, from initial enquiry to discharge, ensure that the service they get is to the Clinic's high standards, field their questions and queries throughout their journey and ensure the patient's happiness with the outcome of their procedure.