Patient Care Coordinator - Clinic Operations

One5 Health; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A modern medical practice in Central London is seeking a full-time Care Coordinator to manage patient communications and support the clinical team. This role emphasizes organization, attention to detail, and a patient-focused approach. Ideal candidates will have experience in healthcare administration, and strong communication skills. Responsibilities include handling inbox management and ensuring timely responses to patient queries during their care journey. The position is located on-site in our Central & East London Clinics.

Qualifications

• Previous experience in healthcare administration, care coordination, or a similar role.
• Strong organisational skills to prioritise urgent tasks.
• Excellent written communication with a patient-focused approach.

Responsibilities

• Monitor and manage patient communications and appointments.
• Handle urgent patient queries with empathy.
• Support clinical team and ensure accurate documentation.

Skills

Healthcare administration experience

Organisational skills

Written communication skills

Attention to detail

Ability to prioritize tasks

Confidence using digital tools

Job description

A modern medical practice in Central London is seeking a full-time Care Coordinator to manage patient communications and support the clinical team. This role emphasizes organization, attention to detail, and a patient-focused approach. Ideal candidates will have experience in healthcare administration, and strong communication skills. Responsibilities include handling inbox management and ensuring timely responses to patient queries during their care journey. The position is located on-site in our Central & East London Clinics.