Patient Services Advisor

NHS Jobs; St. Neots; On-site; GBP 21,000 - 27,000; Full time

Job summary

East of England Community Health & Care NHS Trust is seeking staff to facilitate affective communication when receiving, assisting and directing patients, ensuring access to the right service. You will help patients navigate the health system with care and clarity.

You will provide general assistance to the practice team and project a positive, friendly image to patients and visitors, either in person or via the telephone.

Job description

Facilitate affective communication when receiving, assisting and directing patients, ensuring the patient accesses the appropriate service or health care professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

East of England Community Health & Care NHS Trust