Patient Access Specialist – Registration & Check-In

Cleveland Clinic London; Greater London; On-site; GBP 27,007 - 28,500; Full time

Benefits offered by this job

25 days annual leave plus Bank Holidays

Double-matched salary exchange pension

Private Medical & Dental Insurance

Life Assurance

Season Ticket Loan & Cycle to Work schemes

Workplace Nursery Scheme

Wellbeing Hub support

Early access to wages

Discounts on food and retail

Job summary

A leading healthcare facility in London is seeking a dedicated patient access coordinator for a full-time, permanent position. You will provide a warm welcome to all outpatients, ensuring their registration process is seamless while delivering exceptional customer service. The ideal candidate will have relevant experience in a patient-facing environment and proficiency in scheduling and administrative tasks using hospital computer software. This role offers competitive salary and excellent benefits in a collaborative and supportive environment.

Qualifications

• Relevant experience in a patient-facing environment is essential.
• Preferred experience of patient bookings via hospital computer software.
• Ability to work effectively both in a team and independently.

Responsibilities

• Meet and greet all outpatients and visitors.
• Ensure patient demographic and financial information is complete.
• Assist with patient check-in where necessary.

Skills

Outstanding customer service

Communication

Confidentiality

Interpersonal skills

Ability to adapt

Tools

Microsoft Office

Excel

Word

Job description

A leading healthcare facility in London is seeking a dedicated patient access coordinator for a full-time, permanent position. You will provide a warm welcome to all outpatients, ensuring their registration process is seamless while delivering exceptional customer service. The ideal candidate will have relevant experience in a patient-facing environment and proficiency in scheduling and administrative tasks using hospital computer software. This role offers competitive salary and excellent benefits in a collaborative and supportive environment.