Patient Services Administrator

Nuffield Health; York and North Yorkshire; Sur place; GBP 23 000 - 28 000; Plein temps

Résumé du poste

Nuffield Health York Hospital is seeking a proactive Administrator to join our busy team. The role involves handling payments, managing calls and emails, data entry, and GDPR-compliant record keeping.

You will support consultants, secretaries and managers to deliver a smooth patient experience and contribute to process improvements. With strong IT and numerical skills, you’ll thrive in a customer-focused healthcare environment and help maintain high standards of service across reception and

Qualifications

• Experience in a healthcare or fast-paced admin environment is desirable.
• Strong communication and customer service orientation.
• Excellent numerical and IT skills with advanced Excel capability.

Responsabilités

• Take payments over the telephone and in person.
• Handle telephone calls, emails, and correspondence.
• Input and update data in relevant systems and ensure GDPR compliance.
• Provide accurate data with minimal errors and respond to queries from patients and consultants.
• Maintain reception duties and greet patients; support stakeholders to improve processes.
• Collaborate with consultants, secretaries, and managers to deliver efficient admin service.

Connaissances

Administration experience

Call handling

Data entry

Outils

Excel

MS Office

Description du poste

Nuffield Health York Hospital is seeking a proactive Administrator to join our busy team. The role involves handling payments, managing calls and emails, data entry, and GDPR-compliant record keeping.

You will support consultants, secretaries and managers to deliver a smooth patient experience and contribute to process improvements. With strong IT and numerical skills, you’ll thrive in a customer-focused healthcare environment and help maintain high standards of service across reception and