Pre-Assessment Administrator

Nuffield Health; York and North Yorkshire; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health York Hospital is seeking a Part-time Pre-Assessment Administrator (30 hours per week) to join our team. The role supports accurate, timely administrative processes in a busy healthcare setting, including handling calls, managing digital records, and coordinating GP summaries for clinics.

The successful candidate will have proven administrative experience in a fast-paced environment, strong IT skills, and a customer-focused approach to service delivery.

Qualifications

• Experience of administration in a complex fast-paced environment.
• Demonstrable call handling skills and excellent IT skills.
• Ability to provide a professional, courteous, sensitive and empathetic approach.

Responsibilities

• Provide administrative assistance to ensure smooth daily operations.
• Organise and maintain digital records.
• Obtain GP summaries in advance for clinics and upload.
• Handle phone calls, emails, and correspondence.
• Input and update data in relevant systems.
• Respond to enquiries and direct them to the appropriate person or department.
• Adjust and alter clinics as needed.
• Liaise with patients and GP surgeries as required.
• Scan paper documents to our EPR system

Skills

Administration in fast-paced env

Call handling

IT skills

Tools

EPR system

Job description

Pre-Assessment Administrator York Hospital | Permanent | Part time 30 hours per week Salary £25,038 pro rata per annum

Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.

As an Administrator, you’ll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual.

• Provide administrative assistance to ensure smooth daily operations.
• Organise and maintain digital records.
• Obtain GP summaries in advance for clinics and upload.
• Handle phone calls, emails, and correspondence.
• Input and update data in relevant systems.
• Respond to enquiries and direct them to the appropriate person or department.
• Adjust and alter clinics as needed.
• Liaise with patients and GP surgeries as required.
• Scan paper documents to our EPR system

Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind.

• free gym membership
• health assessments
• retail discounts
• pension options

At Nuffield Health, we take care of what’s important to you. York Hospital Nuffield Health York Hospital opened in 2004 and we provide a comprehensive range of private healthcare services, our areas of specialty include cosmetic surgery, male and female health and spinal care and our facilities and high standards of care make Nuffield Health York Hospital, one of the leading providers of private healthcare in the area. We have also received a “Good” rating from the CQC. Join Nuffield Health and create the future you want, today.

It starts with you.

Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.