(*) Patient Pathway Officer - Clinical Haematology Paediatrics

Southend University Hospital NHS Trust; Basildon; On-site; GBP 26,000 - 36,000; Full time

Job summary

Southend University Hospital NHS Trust in Basildon is seeking a Patient Pathway Officer for the Clinical Haematology Paediatrics team. You will help manage the patient journey by coordinating administrative processes around the patient and supporting consultants, Nurse Specialists and Junior Doctors to keep diaries and clinics running smoothly.

This role focuses on delivering safe, efficient services and ensuring compliance with access targets such as RTT and cancer referrals, with cross-cover

Responsibilities

• Provide administrative support to clinical staff including consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries.
• Coordinate cancellation and reinstatement of clinics in line with planned and unplanned leave.
• Support the clinical team, Service Manager and Divisional Managers to deliver safe and effective services and ensure compliance with contractual access targets (e.g. RTT) and cancer targets.
• Maintain a consistent and efficient administration service, including cross-cover for other Patient Pathway coordinators.

Job description

(**) Patient Pathway Officer - Clinical Haematology Paediatrics

Company:

Company: Southend University Hospital NHS Trust

A Vacancy at Mid and South Essex NHS Foundation Trust.

An exciting opportunity has risen to work within paediatrics to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.

You will provide administrative support to all clinical staff within the clinical area including; consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include cancellation and reinstating of clinics in line with planned and unplanned leave.

Your role is to support the clinical team, Service Manager and other Divisional Managers in ensuring the speciality are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. the 18 weeks Referral to Treatment target and provide cross-cover for other Patient Pathway coordinators to ensure a consistent and effective administration service is maintained at all times.

In your role you will work within paediatrics to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs, providing administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include cancellation and reinstating of clinics in line with planned and unplanned leave.

You will support the clinical team, Service Manager and other Divisional managers in ensuring the speciality are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. RTT and cancer and ensure a consistent and effective administration service is maintained at all times.

Good telephone communication skills especially dealing with patients, doctors, nursing and midwifery teams and outside agencies.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

For more details on this varied and rewarding role, please see the attached job description.

This advert closes on Sunday 25 Oct 2026