(*) Patient Pathway Co-ordinator Anticoagulation

The Methodist Church in Britain; Wallsend; On-site; GBP 20,000 - 26,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking a dedicated Patient Pathway Co-ordinator to support the Anticoagulation team. You will help run patient pathways through administrative processes and assist clinicians, including managing diaries and clinic cancellations.

You’ll provide reception cover at Orsett Hospital, cross-cover other co-ordinators, and contribute to meeting the 18-week referral-to-treatment target in a busy hospital setting.

Qualifications

• Strong administrative experience.
• Typing qualification or high typing standard.
• Experience with hospital IT systems desirable.

Responsibilities

• Coordinate the patient pathway with administration focused on individual needs.
• Provide administrative support to clinicians including consultants and junior doctors.
• Manage clinicians' diaries, including cancellations and reinstatements of clinics.
• Provide reception cover for visitors to Anticoagulation at Orsett Hospital.
• Support the clinical team and managers to deliver safe, effective services.
• Assist in meeting contractual targets including the 18-week referral-to-treatment target.
• Provide cross-cover for other Patient Pathway Coordinators.

Skills

Typing

Diary management

Administrative support

Education

Good standard of education

Tools

Hospital IT systems

Job description

This Patient Pathway Co-ordinator post sits in the Anticoagulation team within clinical haematology at Mid and South Essex NHS Foundation Trust. The role keeps patient pathways running smoothly through administrative processes and supports consultants, nurse specialists and junior doctors, including managing their diaries and clinic cancellations. What sets it apart is reception cover at Orsett Hospital and cross-cover for other co-ordinators, with work tied to 18-week referral-to-treatment targets. Visa sponsorship is not available.

What the job involves

• Co-ordinate the patient pathway so administrative processes centre on each patient's individual needs
• Provide administrative support to clinical staff, including consultants, nurse specialists and junior doctors
• Manage clinicians' diaries, including cancelling and reinstating clinics for planned and unplanned leave
• Provide reception cover for visitors to Anticoagulation at Orsett Hospital
• Support the clinical team and managers so the specialty can deliver safe, effective services
• Help meet contractual access targets, including the 18-week referral to treatment target
• Provide cross-cover for other Patient Pathway Co-ordinators

What’s required

Qualifications

• Good standard of education

Experience

• Significant previous administrative experience

Skills & knowledge

• Typing qualification, or equivalent experience with an excellent standard of typing

Nice to have

• NVQ 4 or equivalent experience
• Knowledge and use of hospital-based IT programmes
• Previous medical secretarial experience