Patient Navigator

OneMedical Group; Sheffield; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Annual Leave

NHS Pension

Family Support

Refer a Friend scheme

Eye care scheme

Cycle to Work scheme

NHS discounts

Career development

Résumé du poste

OneMedical Group in Sheffield is seeking a Patient Navigator to act as the welcoming, professional first point of contact for patients at the Sheffield Walk-in Centre. You will help people access the right service, clinician or support and work with a supportive, fast-paced team to ensure timely and appropriate care.

The role emphasizes patient-centred communication, calm organisation in busy environments and a commitment to delivering high-quality urgent care within the community.

Qualifications

• Approachable, organized and passionate about providing excellent patient care and customer service.

Responsabilités

• Be the first point of contact for patients and help them access the right service, clinician or support.
• Support the effective delivery of services across the Sheffield Walk-in Centre.

Description du poste

As a first point of contact for patients, you will play an important role in helping people access the right service, clinician or support, while providing a welcoming and professional experience. You will be part of a supportive and fast-paced team where excellent communication, attention to detail and a patient-centred approach help ensure patients receive timely and appropriate care. If you enjoy working with people and can remain calm and organised in a busy environment, we would love to hear from you. Sheffield Walk-in Centre is a busy and well-established urgent care service, helping patients access timely assessment, treatment and advice when they need it most. The service plays a vital role in supporting the Sheffield community and delivering high-quality care throughout the year. As a Patient Navigator, you will provide a professional and helpful first point of contact for patients while supporting the effective delivery of services across the centre. We are looking for

someone who is approachable, organised and passionate about providing excellent patient care and customer service.

What We Offer

• Annual Leave:25 days plus Bank Holidays, pro rata for part-time colleagues, increasing with length of service, plus an extra day of leave for each work anniversary.
• NHS Pension: 20.6% employer contribution.
• Family Support: Enhanced maternity, paternity and adoption pay.
• Other Benefits: Refer a Friend scheme, eye care scheme, Cycle to Work scheme and access to NHS discounts.
• Development: Training, ongoing support and opportunities to develop your career within OneMedical Group.

Ready to Make a Difference?

If you would like to help patients access the care they need and be part of a dedicated urgent care team serving the Sheffield community, we would love to hear from you.

Applicants must have the right to work in the UK at the time of application and throughout their employment. OneMedical Group is committed to equality of opportunity and helping