Patient Navigator (Bank / Zero Hours Contract)

NHS Jobs; Sheffield; Presencial; GBP 14.000 - 19.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Annual leave

NHS Pension

Family support

Refer a Friend scheme

Eye care scheme

Cycle to Work

NHS discounts

Career development

Descripción de la vacante

OneMedical Group is seeking a Patient Navigator at the Sheffield Walk-in Centre to act as the first point of contact for patients seeking urgent care. You will help patients access the right service and maintain a calm, patient‑centred approach in a fast-paced environment.

The role supports urgent care delivery across the centre, offering a welcoming experience and strong communication with patients and clinicians. NHS benefits and development opportunities are provided.

Formación

• First point of contact for patients in a busy urgent care setting.
• Excellent communication and customer service skills are essential.
• Attention to detail to ensure timely and appropriate care.

Responsabilidades

• Greet patients and direct to appropriate services or clinicians.
• Support delivery of urgent care services across the centre.
• Maintain a patient-centred, welcoming and professional environment.

Conocimientos

First point of contact

Excellent communication

Attention to detail

Customer service

Calm under pressure

Descripción del empleo

Patient Navigator (Bank / Zero Hours Contract)

As a first point of contact for patients, you will play an important role in helping people access the right service, clinician or support, while providing a welcoming and professional experience. You will be part of a supportive and fast-paced team where excellent communication, attention to detail and a patient-centred approach help ensure patients receive timely and appropriate care. If you enjoy working with people and can remain calm and organised in a busy environment, we would love to hear from you. Sheffield Walk-in Centre is a busy and well-established urgent care service, helping patients access timely assessment, treatment and advice when they need it most. The service plays a vital role in supporting the Sheffield community and delivering high-quality care throughout the year. As a Patient Navigator, you will provide a professional and helpful first point of contact for patients while supporting the effective delivery of services across the centre. We are looking for someone who is approachable, organised and passionate about providing excellent patient care and customer service. What We Offer

• Annual Leave:25 days plus Bank Holidays, pro rata for part-time colleagues, increasing with length of service, plus an extra day of leave for each work anniversary.
• NHS Pension: 20.6% employer contribution.
• Family Support: Enhanced maternity, paternity and adoption pay.
• Other Benefits: Refer a Friend scheme, eye care scheme, Cycle to Work scheme and access to NHS discounts.
• Development: Training, ongoing support and opportunities to develop your career within OneMedical Group.

Ready to Make a Difference? If you would like to help patients access the care they need and be part of a dedicated urgent care team serving the Sheffield community, we would love to hear from you. Applicants must have the right to work in the UK at the time of application and throughout their employment. OneMedical Group is committed to equality of opportunity and helping candidates be at their best throughout the recruitment process. If you would like to discuss any adjustments or support, please email .