Patient Access Navigator for Urgent Care Team (Leeds)

OneMedical Group; Leeds; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Annual Leave 25 days + BH

NHS Pension 20.6% employer contrib.

Family Support - enhanced pay

Refer a Friend scheme

Eye care scheme

Cycle to Work scheme

NHS discounts

Training and development

Job summary

OneMedical Group in Leeds is seeking a Patient Navigator to be the first point of contact for patients, helping them access the right service or clinician and ensuring a timely, patient-centred experience.

You will join a supportive, fast-paced team focused on excellent communication, attention to detail and high-quality patient care, contributing to efficient service delivery and patient satisfaction.

Qualifications

• Excellent communication and customer service skills.
• Organised and patient-centred approach.

Responsibilities

• Be the first point of contact for patients, directing them to the right service, clinician or support.
• Support delivery of services across the centre while maintaining a welcoming, professional environment.

Job description

OneMedical Group in Leeds is seeking a Patient Navigator to be the first point of contact for patients, helping them access the right service or clinician and ensuring a timely, patient-centred experience.

You will join a supportive, fast-paced team focused on excellent communication, attention to detail and high-quality patient care, contributing to efficient service delivery and patient satisfaction.