Patient Navigator

OneMedical Group; Leeds; Sur place; GBP 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

Annual Leave 25 days + BH

NHS Pension 20.6% employer contrib.

Family Support - enhanced pay

Refer a Friend scheme

Eye care scheme

Cycle to Work scheme

NHS discounts

Training and development

Résumé du poste

OneMedical Group in Leeds is seeking a Patient Navigator to be the first point of contact for patients, helping them access the right service or clinician and ensuring a timely, patient-centred experience.

You will join a supportive, fast-paced team focused on excellent communication, attention to detail and high-quality patient care, contributing to efficient service delivery and patient satisfaction.

Qualifications

• Excellent communication and customer service skills.
• Organised and patient-centred approach.

Responsabilités

• Be the first point of contact for patients, directing them to the right service, clinician or support.
• Support delivery of services across the centre while maintaining a welcoming, professional environment.

Description du poste

As a first point of contact for patients, you will play an important role in helping people access the right service, clinician or support, while providing a welcoming and professional experience. You will be part of a supportive and fast-paced team where excellent communication, attention to detail and a patient-centred approach help ensure patients receive timely and appropriate care. If you enjoy working with people and can remain calm and organised in a busy environment, we would love to hear from you. As a Patient Navigator, you will provide a professional and helpful first point of contact for patients while supporting the effective delivery of services across the centre. We are looking for someone who is approachable, organised and passionate about providing excellent patient care and customer service.

What We Offer:

• Annual Leave - 25 days plus Bank Holidays, pro rata for part-time colleagues, increasing with length of service, plus an extra day of leave for each work anniversary.
• NHS Pension - 20.6% employer contribution.
• Family Support - Enhanced maternity, paternity and adoption pay.
• Other Benefits - Refer a Friend scheme, eye care scheme, Cycle to Work scheme and access to NHS discounts.
• Development - Training, ongoing support and opportunities to develop your career within OneMedical Group.

Ready to Make a Difference?

If you would like to help patients access the care they need and be part of a dedicated urgent care team serving the Leeds community, we would love to hear from you.

Applicants must have the right to work in the UK at the time of application and throughout their employment.