Patient-Focused Healthcare Administrator (Full-Time)

Practice Plus Group; England; Remote; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Wellbeing benefits

Lifestyle benefits

Annual leave + bank holidays

Job summary

Practice Plus Group is seeking a Healthcare Administrator for the Buckinghamshire Diagnostics team. The role supports patients, clinicians and colleagues by coordinating referrals, reports and enquiries in a busy diagnostic imaging service.

The position includes reception duties, appointment scheduling and data entry. Full training is provided, with ongoing support from the Administration Lead to develop within the role.

Qualifications

• Experience in an administrative role in a customer service environment.
• Good keyboard and data entry skills.
• Excellent written and verbal communication.
• Strong organisational and time management abilities.
• Professional and confident telephone manner.

Responsibilities

• Processing incoming referrals and ensuring patient information is accurate and complete.
• Distributing diagnostic examination reports to referring clinicians.
• Issuing diagnostic imaging CDs and associated documentation.
• Responding to patient, clinician and customer enquiries professionally.
• Supporting appointment scheduling and reception activities when required.
• Maintaining accurate records and data entry processes.
• Providing administrative support to the wider team.
• Supporting patient appointments, including chaperoning when required.
• Ensuring confidentiality and data protection standards are maintained.

Skills

Customer service

Data entry

Communication

Organisational skills

Telephone manner

Job description

Practice Plus Group is seeking a Healthcare Administrator for the Buckinghamshire Diagnostics team. The role supports patients, clinicians and colleagues by coordinating referrals, reports and enquiries in a busy diagnostic imaging service.

The position includes reception duties, appointment scheduling and data entry. Full training is provided, with ongoing support from the Administration Lead to develop within the role.