Healthcare Administrator - Patient-First Diagnostics Ops

Practice Plus Group; United Kingdom; A distancia; GBP 22.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellbeing benefits

Annual leave (increasing with service)

Descripción de la vacante

Practice Plus Group is seeking a Healthcare Administrator for the Buckinghamshire Diagnostics team on a full-time permanent basis. The role supports patients, clinicians and colleagues by ensuring smooth administrative services and handling referrals, patient information, and reports.

The position may include reception duties, appointment scheduling, data entry and cross-departmental coverage. Full training is provided, with support from the Administration Lead to develop in the role.

Formación

• Experience in an administrative role with a customer service focus.
• Excellent keyboard and data entry skills.
• Strong written and verbal communication abilities.
• Excellent organisational and time management skills.
• Ability to prioritise tasks and work under pressure.
• Professional and confident telephone manner.
• Flexible and proactive approach to work.
• Healthcare environment experience is desirable.
• General office administration duties are desirable.
• Understanding of medical terminology is desirable.
• Experience in telephone-based customer service is desirable.

Responsabilidades

• Process incoming referrals and ensure patient information is accurate.
• Distribute diagnostic examination reports to referring clinicians.
• Issue diagnostic imaging CDs and associated documentation.
• Respond to patient, clinician and customer enquiries professionally.
• Support appointment scheduling and reception activities.
• Maintain accurate records and data entry processes.
• Provide administrative support to the wider team.
• Support patient appointments, including chaperoning when required.
• Ensure confidentiality and data protection standards are maintained.
• Contribute to a patient-centred service and team environment.

Conocimientos

Customer service

Data entry

Written communication

Verbal communication

Organisational skills

Time management

Prioritisation

Telephone manner

Flexible

Healthcare environment experience

Descripción del empleo

Practice Plus Group is seeking a Healthcare Administrator for the Buckinghamshire Diagnostics team on a full-time permanent basis. The role supports patients, clinicians and colleagues by ensuring smooth administrative services and handling referrals, patient information, and reports.

The position may include reception duties, appointment scheduling, data entry and cross-departmental coverage. Full training is provided, with support from the Administration Lead to develop in the role.