Patient-Focused GP Practice Receptionist (Part-Time)

The Methodist Church in Britain; England; On-site; GBP 12,000 - 18,000; Part time

Job summary

Peartree Practice is seeking a part-time front-line receptionist for the general practice team. The role centres on greeting patients, answering calls, booking appointments, and updating records in clinical software while handling repeat prescriptions with discretion.

Two fixed afternoon shifts, Monday and Thursday from 1:15 pm to 6:45 pm, form the core schedule with weekly overtime to cover leave and sickness. Start in early November 2026, with commitment to the fixed shifts.

Qualifications

• Previous experience in a customer-facing or administrative role.
• Excellent interpersonal and communication skills required.
• Strong IT skills and ability to use clinical software.
• Ability to handle sensitive information confidentially.
• Flexible and reliable team player.

Responsibilities

• Greet patients and visitors politely and warmly.
• Answer calls promptly, booking appointments and handling general enquiries.
• Process patient check-ins and update records on clinical software.
• Manage repeat prescription requests in line with practice protocols.
• Keep the reception area tidy and confidential at all times.
• Handle sensitive and confidential information with discretion and professionalism.
• Liaise with GPs, nurses and administrative staff to keep the surgery running smoothly.
• Cover weekly overtime when needed for staff annual leave and sickness.

Skills

Interpersonal skills

Communication skills

IT skills

Attention to detail

Confidentiality

Team player

Tools

Clinical software

Job description

Peartree Practice is seeking a part-time front-line receptionist for the general practice team. The role centres on greeting patients, answering calls, booking appointments, and updating records in clinical software while handling repeat prescriptions with discretion.

Two fixed afternoon shifts, Monday and Thursday from 1:15 pm to 6:45 pm, form the core schedule with weekly overtime to cover leave and sickness. Start in early November 2026, with commitment to the fixed shifts.