Part-Time GP Practice Receptionist - Calm Front Desk

The Methodist Church in Britain; Rowsley CP; On-site; GBP 12,000 - 17,000; Part time

Job summary

The Centre Surgery, a GP practice serving about 5,500 patients, is seeking a receptionist to greet patients, answer calls, book appointments, handle test results and signpost to pharmacists, physiotherapists and other services. The role requires clear communication and the ability to work as part of a team.

Hours are 27.5 per week, spread across four days with early and late shifts. Visa sponsorship is not available, so applicants must already have the right to work.

Qualifications

• GCSE level or equivalent required.
• Experience in customer service and working with others preferred.
• Good written and verbal communication is essential.

Responsibilities

• Greet patients and visitors and answer telephone calls.
• Use the clinical system and other software to make appointments and manage test results.
• Signpost patients to pharmacists, physiotherapy or other services.
• Respond to tasks from clinical and non-clinical staff.
• Liaise with external community and emergency services.
• Prepare repeat prescriptions in line with practice policy.
• Handle appointment and home visit requests and keep records up to date.
• Carry out clerical tasks such as letters and forms and maintain confidentiality.

Skills

Written and verbal communication

Time management

Interpersonal skills

Education

GCSE level or equivalent

Tools

SystmOne

Job description

The Centre Surgery, a GP practice serving about 5,500 patients, is seeking a receptionist to greet patients, answer calls, book appointments, handle test results and signpost to pharmacists, physiotherapists and other services. The role requires clear communication and the ability to work as part of a team.

Hours are 27.5 per week, spread across four days with early and late shifts. Visa sponsorship is not available, so applicants must already have the right to work.