GP Practice Receptionist - Patient Care Admin (Part-time)

The Methodist Church in Britain; Wellingborough; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Overtime pay for Saturday morning

Overtime pay for covering annual leave

Full training provided

Job summary

Redwell Medical Centre is seeking a reception and administration assistant for 29 hours per week across weekdays, with one Saturday morning in four paid as overtime. GP surgery experience is preferred, but full training is offered. The role involves handling calls, appointments, and maintaining patient records.

Excellent IT and communication skills, plus good organisational ability, are required. OT shifts provide overtime pay and rota cover for leave and sickness.

Qualifications

• Educated to GCSE level.
• GP surgery experience preferred; full training provided.

Responsibilities

• Answer, divert and take messages on telephone calls promptly and politely.
• Deal with general enquiries and explain practice procedures to patients and visitors.
• Make new and follow-up appointments, and prioritise urgent consultations.
• Scan documents and results onto patient records accurately.
• File and re-file records and correspondence in alphabetical order.
• Enter patient information on the computer, including change of address.
• Record home visit requests in the visit book and refer to the Duty Doctor.
• File prescriptions and forms for collection by patients and pharmacies.
• Take payment for private services and issue receipts.
• Give out results when necessary.
• Liaise with patients, hospitals, social services and outside agencies.
• Cover holidays and sickness on a rota basis.

Skills

Strong IT skills

Excellent communication

Good organisational skills

Judgement under pressure

Accuracy

Patience

Education

GCSE level

Job description

Redwell Medical Centre is seeking a reception and administration assistant for 29 hours per week across weekdays, with one Saturday morning in four paid as overtime. GP surgery experience is preferred, but full training is offered. The role involves handling calls, appointments, and maintaining patient records.

Excellent IT and communication skills, plus good organisational ability, are required. OT shifts provide overtime pay and rota cover for leave and sickness.