Reception Administrator

Southern Health NHS Foundation Trust; Portsmouth; On-site; GBP 12,000 - 15,000; Part time

Job summary

Southern Health NHS Foundation Trust in Portsmouth is seeking a friendly, professional Reception Administrator to join our busy reception team. The role is part-time, 15 hours per week, with a shift pattern and flexibility essential.

As the first point of contact for patients, visitors and staff, you will provide a welcoming, efficient and professional reception service, supporting the smooth day-to-day running of the reception area and delivering excellent customer care.

Qualifications

• Experience in a front desk or reception role is desirable.
• Excellent communication and customer service skills.
• Ability to remain calm and professional in a busy environment.

Responsibilities

• Greet patients, visitors and staff and provide a welcoming service.
• Answer phones and front desk queries, directing as needed.
• Support day-to-day operations of the reception area.

Skills

Customer service

Communication

Organisational skills

Teamwork

Job description

We are looking for a friendly, professional, and highly organised Reception Administrator to join our busy reception team.

This role involves working 15 hrs per week on a shift pattern, so flexibility is essential.

This fast-paced position is ideal for someone who enjoys working with people and delivering outstanding customer service. As the first point of contact for patients, visitors, and staff, you will provide a welcoming, efficient, and professional reception service.

You will play a key role in creating a positive experience for everyone who visits our service, while supporting the smooth day-to-day running of the reception area. Strong communication, organisational, and teamwork skills are essential, along with the ability to remain calm and professional in a busy environment.

If you are passionate about providing excellent customer service and enjoy being part of a supportive team, we would love to hear from you.

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.