Patient Experience Front Desk Coordinator

The Alton Practice; London Borough of Wandsworth; Vor Ort; GBP 20.000 - 24.000; Vollzeit

Zusammenfassung

The Alton Practice in London is seeking a friendly Receptionist to be the first point of contact for patients and visitors, delivering excellent customer service and supporting various administrative tasks. You will greet guests, answer calls, manage correspondence, data entry, scheduling, and maintain an organized reception area, while contributing to a smooth patient experience.

Strong organisational skills, attention to detail and the ability to multitask in a fast-paced environment are

Qualifikationen

• Experience in office administration and reception duties.
• Ability to manage multiple tasks in a fast-paced environment.

Aufgaben

• Greet and welcome visitors in a warm and professional manner.
• Answer and direct phone calls with excellent phone etiquette.
• Manage incoming correspondence, including emails and postal mail.
• Perform clerical duties such as data entry, filing, and maintaining records.
• Assist with scheduling appointments and managing calendars.
• Maintain an organised reception area, ensuring it is tidy and presentable.
• Support administrative tasks as required.

Kenntnisse

Organisational skills

Customer service

Verbal communication

Written communication

Attention to detail

Multitasking

Data entry

Tools

EMIS

Computerised systems

Jobbeschreibung

The Alton Practice in London is seeking a friendly Receptionist to be the first point of contact for patients and visitors, delivering excellent customer service and supporting various administrative tasks. You will greet guests, answer calls, manage correspondence, data entry, scheduling, and maintain an organized reception area, while contributing to a smooth patient experience.

Strong organisational skills, attention to detail and the ability to multitask in a fast-paced environment are