Patient Experience & Co-Production Admin Lead

Norfolk & Suffolk Foundation NHS Trust; Norwich; On-site; GBP 24,000 - 27,000; Full time

Job summary

A local healthcare provider in Norwich is seeking a Participation & Co-production Administrator to support their Patient Experience team. This role involves providing high-quality administrative support, managing staff files, coordinating agendas, and supporting participation activities. Ideal candidates will have NVQ 3 in Business Administration or equivalent, strong ICT skills, and the ability to prioritize work effectively. The position offers a salary between £24,937 to £26,598 gross annually, as well as opportunities for personal and professional development.

Qualifications

• Understanding and experience in a full range of secretarial procedures at an intermediate level.
• Ability to work on my own initiative with minimal supervision.
• Previous experience of undertaking appraisals.

Responsibilities

• Provide high-quality administrative support to the Patient Experience team.
• Manage staff files and maintain the Participation Register.
• Coordinate agendas, minutes, and support budgetary processes.

Skills

Ability to co‑ordinate and prioritise management diaries

ICT skills including Microsoft Excel and PowerPoint

Managing shared inboxes

Education

NVQ 3 Business Administration or equivalent experience

ECDL

Job description

A local healthcare provider in Norwich is seeking a Participation & Co-production Administrator to support their Patient Experience team. This role involves providing high-quality administrative support, managing staff files, coordinating agendas, and supporting participation activities. Ideal candidates will have NVQ 3 in Business Administration or equivalent, strong ICT skills, and the ability to prioritize work effectively. The position offers a salary between £24,937 to £26,598 gross annually, as well as opportunities for personal and professional development.