Patient Care Receptionist & Admin at Busy GP Practice

Health Partners at Violet Melchett; Greater London; In loco; GBP 18.000 - 24.000; Tempo pieno

Descrizione del lavoro

Health Partners At Violet Melchett is seeking a hardworking receptionist to join our busy GP practice. The role combines front-desk reception with admin tasks, including handling calls, appointment requests and patient inquiries.

Experience in general practice or healthcare is welcomed but not essential. The successful candidate will support clinic staff, liaise with patients, hospitals and pharmacies, and work mainly from our Chelsea SW3 site with occasional work at Earls Court.

Competenze

• Experience in customer service in a busy workplace.
• General practice or working healthcare.
• GCSEs in English and Maths (A-C)

Mansioni

• Maintain the practice appointment system and diary.
• Process personal, telephone and online appointment requests.
• Answer incoming calls and transfer or handle requests as appropriate.
• Signpost patients to the correct service.
• Coordinate with administrative and clinical staff to support patient care.
• Assist the pharmacy team with repeat prescriptions as needed.
• Keep a clean, tidy and efficient workspace at all times.

Conoscenze

Customer service

Communication skills

Telephone manner

Empathy

Proactive attitude

Formazione

GCSE English & Maths

Descrizione del lavoro

Health Partners At Violet Melchett is seeking a hardworking receptionist to join our busy GP practice. The role combines front-desk reception with admin tasks, including handling calls, appointment requests and patient inquiries.

Experience in general practice or healthcare is welcomed but not essential. The successful candidate will support clinic staff, liaise with patients, hospitals and pharmacies, and work mainly from our Chelsea SW3 site with occasional work at Earls Court.