GP Receptionist & Admin – Part-Time, Patient Care

Welcome Practice; Southall; On-site; GBP 12,000 - 18,000; Part time

Job summary

Welcome Practice in Southall is seeking a dedicated GP Receptionist/Administrator for a part-time role, Monday to Friday. You will greet patients, manage appointments, handle enquiries, and perform essential admin tasks to keep the practice running smoothly.

Join a supportive team focused on delivering high-quality patient care, while maintaining patient privacy and safety standards. Prior experience with NHS GP settings is preferred.

Qualifications

• 2-3 years NHS GP receptionist/administrator experience
• NVQ or BTEC in business administration, IT skills and/or health and social care
• Demonstrated enthusiasm for learning and development

Responsibilities

• Welcome patients and visitors in person, on the phone, and by email
• Book, change, or cancel appointments and help patients with referrals
• Guide patients to the right healthcare professional or service
• Keep the reception area clean and safe
• Support the Medical Secretary with basic administrative tasks
• Handle enquiries with care and protect patient privacy
• Join team meetings and contribute ideas to improve patient care

Skills

NHS experience

Receptionist experience

Administrative skills

Education

NVQ / BTEC in Business Admin

IT skills

Health and social care

Tools

Clinical IT systems

Office software

Job description

Welcome Practice in Southall is seeking a dedicated GP Receptionist/Administrator for a part-time role, Monday to Friday. You will greet patients, manage appointments, handle enquiries, and perform essential admin tasks to keep the practice running smoothly.

Join a supportive team focused on delivering high-quality patient care, while maintaining patient privacy and safety standards. Prior experience with NHS GP settings is preferred.