Patient Care Advocate — Eye Care Experience Leader

Optical Express; Uxbridge; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Industry leading salary with bonuses

29 days annual leave

Free Laser Eye Surgery

Discounted eyewear

Ongoing training opportunities

Job summary

A leading optical and healthcare provider in Uxbridge is seeking a Patient Advisor to enhance the patient experience. In this full-time role, you will build relationships with patients, assist in consultations, and ensure efficient communication. Candidates should have strong customer service and organizational skills. The position offers a competitive salary, modern work environment, and various benefits including training opportunities.

Qualifications

• Passion for providing world-class customer service.
• Strong organizational skills to manage patient relationships.
• Clear and articulate communication skills.

Responsibilities

• Build relationships with patients and ensure regular communication.
• Assist in patient consultations and health checks.
• Schedule treatment dates and discuss finance options.

Skills

Customer service

Organizational skills

Communication

Motivation

Job description

A leading optical and healthcare provider in Uxbridge is seeking a Patient Advisor to enhance the patient experience. In this full-time role, you will build relationships with patients, assist in consultations, and ensure efficient communication. Candidates should have strong customer service and organizational skills. The position offers a competitive salary, modern work environment, and various benefits including training opportunities.