Patient Booking Coordinator - Fast-Paced Healthcare Admin

Confidential; Greater London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

On-site induction and training

Job summary

Confidential is seeking an experienced Patient Booking Coordinator to join our on-site team in London. This fast-paced administrative role involves coordinating and booking appointments for the Sonography team, delivering excellent patient service and accurate scheduling.

You will manage a high-volume workload (around 80 bookings per day) with Monday to Friday hours, either 8:00am-4:00pm or 9:00am-5:00pm, and receive full on-site induction and training. Sponsorship isn’t available.

Qualifications

• Experience in patient booking or healthcare administration.
• Experience using Soliton (essential).
• Strong organisational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a busy environment and meet booking targets.
• High levels of accuracy and attention to detail.

Responsibilities

• Booking patient appointments for Sonographers.
• Managing a high-volume workload of approximately 80 patient bookings per day.
• Ensuring all appointments are scheduled accurately and efficiently.
• Liaising with patients and healthcare professionals regarding appointment availability.
• Maintaining accurate patient records and appointment information.
• Providing excellent customer service at all times.

Skills

Sensible communication

Time management

Attention to detail

Customer service

Healthcare administration

Tools

Soliton system

Job description

Confidential is seeking an experienced Patient Booking Coordinator to join our on-site team in London. This fast-paced administrative role involves coordinating and booking appointments for the Sonography team, delivering excellent patient service and accurate scheduling.

You will manage a high-volume workload (around 80 bookings per day) with Monday to Friday hours, either 8:00am-4:00pm or 9:00am-5:00pm, and receive full on-site induction and training. Sponsorship isn’t available.