Imaging Booking & Front Desk Co-ordinator

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; Hybrid; GBP 23,000 - 30,000; Full time

Job summary

Milton Keynes University Hospital NHS Foundation Trust is seeking an Imaging Booking Co-ordinator to join the Imaging Administration & Clerical team. You will manage imaging appointments across CT, DEXA, MRI, Ultrasound and X-ray, coordinating referrals and bookings with care and patient focus.

You will provide front-of-house reception support and work across cross-site locations with hybrid working hours, supporting NHS targets and excellent patient service in a busy hospital environment.

Qualifications

• Excellent customer service and communication skills.
• Confident and compassionate when dealing with patients and referrers, both in person and over the phone.
• Friendly, approachable, and professional manner.
• Able to work effectively as part of a supportive and dynamic team.
• Ideally have experience in a healthcare, administrative, or reception role.
• Be organised, proactive, and capable of managing multiple tasks with accuracy and efficiency.
• Show flexibility and adaptability to meet the evolving needs of the department and wider organisation.

Responsibilities

• Book new and follow-up appointments across imaging modalities (CT, DEXA, MRI, Ultrasound, X-ray).
• Coordinate list set-ups and manage amendments and cancellations.
• Support patients throughout their imaging pathway.
• Provide a professional and welcoming front-of-house reception service (face-to-face and telephone).
• Liaise with patients, clinical teams and referrers to ensure timely access in line with policies and NHS targets.

Skills

Customer service

Communication

Teamwork

Healthcare experience

Administrative experience

Reception role

Organised

Adaptable

Job description

Milton Keynes University Hospital NHS Foundation Trust is seeking an Imaging Booking Co-ordinator to join the Imaging Administration & Clerical team. You will manage imaging appointments across CT, DEXA, MRI, Ultrasound and X-ray, coordinating referrals and bookings with care and patient focus.

You will provide front-of-house reception support and work across cross-site locations with hybrid working hours, supporting NHS targets and excellent patient service in a busy hospital environment.