Bookings Administrator - Private Clinic

TIC Health; Yate; On-site; GBP 21,000 - 25,000; Full time

Job summary

TIC Health is seeking a proactive Bookings Administrator to support our clinical services. You will coordinate patient appointments, manage inbound calls, and liaise with hospital departments, private providers, and GP surgeries to maintain a smooth patient pathway.

The role requires empathy, clear communication, and strong administrative skills. Based at one of our offices near Bristol, Milton Keynes or London, you will contribute to delivering high-quality, patient-focused care as part of a

Qualifications

• Proven ability to manage busy administrative workloads.
• Strong interpersonal and customer service skills.
• Experience handling patient pathways or NHS-related processes is advantageous.

Responsibilities

• Manage inbound calls from patients and colleagues.
• Book a wide range of clinical services and coordinate appointments.
• Ensure timely and compassionate support throughout the patient journey.

Skills

Excellent communication

Administration experience

Job description

An exciting opportunity has arisen to support our prestigious private healthcare service We are looking for a highly motivated administrator to join our team, based at one of our offices near Bristol, Milton Keynes or London. In this key role, you will contribute directly to delivering a high-quality, patient-focused service., As a Bookings Administrator, you will work collaboratively to facilitate the smooth running of the patient pathway and will ensure a coordinated and streamlined administrative process that revolves around the patient and their individual needs.

You will play a vital role in the patient journey by managing inbound calls, booking a wide variety of clinical services, and ensuring patients receive timely and compassionate support.

A key aspect of the role is arranging appointments for patients. This requires excellent communication skills, with a degree of sensitively, empathy and sensitivity. The post holder will liaise with hospital departments, private providers, GP surgeries and external colleagues.

We are looking for someone with comprehensive administration skills, who is computer literate and has excellent communication skills; previous NHS experience would be advantageous. If you are enthusiastic, proactive, enjoy the challenge of working in a fast-paced environment and interested in joining a team who are dedicated to delivering the best service possible, this could be the role for you.

Since 2018, TIC Health has proudly partnered with the NHS to deliver managed imaging services, including mobile CT, MRI, and mammography. With a state-of-the-art fleet of over thirty mobile and modular imaging systems, TIC provides high-quality, accessible imaging solutions across the UK and Europe. By investing in the latest CT technology, TIC designs mobile units that prioritise patient comfort and improve service efficiency.

In addition to imaging, TIC Health offers a range of medical services, including GP clinics and cardiac screening.

TIC Health is committed to advancing healthcare accessibility and quality, making a lasting impact on patient care.