Private Patient Booking Specialist

NHS Jobs; West of England; On-site; GBP 28,000 - 31,000; Full time

Job summary

University Hospitals Bristol and Weston NHS Foundation Trust is seeking a proactive Bookings Administrator to support private patient bookings across MRI, CT, Ultrasound, X-ray, ECGs, and GP consultations. You will work within a multidisciplinary team starting at 8am, handling calls and emails to book and allocate appointments with care and efficiency.

You will use PAS to record bookings, manage enquiries, and ensure referrals/outcomes are processed promptly in line with KPIs, while maintaining

Responsibilities

• Be the first point of contact for all patients and book appointments across multiple platforms.
• Record telephone contacts and administrative information in PAS per service guidelines.
• Provide information and guidance to patients and coordinate with radiography staff on referrals/outcomes.
• Maintain confidentiality and comply with the Data Protection Act in all records.
• Monitor Lung Health Check clinics to maximise full utilisation of appointments.

Job description

University Hospitals Bristol and Weston NHS Foundation Trust is seeking a proactive Bookings Administrator to support private patient bookings across MRI, CT, Ultrasound, X-ray, ECGs, and GP consultations. You will work within a multidisciplinary team starting at 8am, handling calls and emails to book and allocate appointments with care and efficiency.

You will use PAS to record bookings, manage enquiries, and ensure referrals/outcomes are processed promptly in line with KPIs, while maintaining