Booking Administrator

Confidential; Greater London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

On-site induction and training

Job summary

Confidential is seeking an experienced Patient Booking Coordinator to join our on-site team in London. This fast-paced administrative role involves coordinating and booking appointments for the Sonography team, delivering excellent patient service and accurate scheduling.

You will manage a high-volume workload (around 80 bookings per day) with Monday to Friday hours, either 8:00am-4:00pm or 9:00am-5:00pm, and receive full on-site induction and training. Sponsorship isn’t available.

Qualifications

• Experience in patient booking or healthcare administration.
• Experience using Soliton (essential).
• Strong organisational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a busy environment and meet booking targets.
• High levels of accuracy and attention to detail.

Responsibilities

• Booking patient appointments for Sonographers.
• Managing a high-volume workload of approximately 80 patient bookings per day.
• Ensuring all appointments are scheduled accurately and efficiently.
• Liaising with patients and healthcare professionals regarding appointment availability.
• Maintaining accurate patient records and appointment information.
• Providing excellent customer service at all times.

Skills

Sensible communication

Time management

Attention to detail

Customer service

Healthcare administration

Tools

Soliton system

Job description

Location: London (Just one stop from London Bridge) Hours: Monday to Friday, 8:00am - 4:00pm or 9:00am - 5:00pm Contract: Full-Time

About the Role

We are currently seeking an experienced Patient Booking Coordinator to join our friendly and supportive team based on site.

This is a fast-paced administrative role where you will be responsible for coordinating and booking appointments for our Sonography team, ensuring patients are scheduled efficiently and receive an excellent service.

Key Responsibilities

• Booking patient appointments for Sonographers
• Managing a high-volume workload of approximately 80 patient bookings per day
• Ensuring all appointments are scheduled accurately and efficiently
• Liaising with patients and healthcare professionals regarding appointment availability
• Maintaining accurate patient records and appointment information
• Providing excellent customer service at all times

Requirements

• Previous experience in a patient booking or healthcare administration role
• Experience using the Soliton system (essential)
• Strong organisational and time management skills
• Excellent communication and interpersonal abilities
• The ability to work effectively in a busy environment and meet booking targets
• High levels of accuracy and attention to detail

What's on Offer?

• Monday to Friday working pattern with no weekends
• Choice of working hours: 8:00am - 4:00pm or 9:00am - 5:00pm
• Convenient location, just one train stop from London Bridge
• Full on-site induction and training provided over 2 days
• Opportunity to join a dedicated healthcare team and make a positive impact on patient care

If you have experience using Soliton and thrive in a busy healthcare administration environment, we'd love to hear from you.

Sponsorship isn't available, This is a full time position and can't offer weekends