Patient Administration Specialist - Bank Shifts

Circle Health Group Limited; Orpington; On-site; GBP 17,000 - 22,000; Part time

Job summary

Chelsfield Park Hospital in Kent is seeking a Patient Administrator on a bank basis to support evenings and weekends. You will help manage the patient journey, bookings, mail handling, and ensure standard service across visitors, consultants and staff.

This role requires basic PC skills, Maths and English GCSEs, and a proactive, professional attitude. Private healthcare experience is beneficial. The position is flexible and paid on an hourly rate, with opportunities to cover shifts as needed.

Qualifications

• Maths and English GCSE at A-C or equivalent.
• Proficient in PC use including common software and systems.
• Basic financial awareness.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed to provide a standard service to patients, visitors, consultants and staff.
• Deal with all patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken.
• Complete mandatory training as required.

Skills

Maths GCSE

English GCSE

PC skills

Financial awareness

Admin experience

Education

Maths & English GCSE A-C

Tools

Microsoft Office

Job description

Chelsfield Park Hospital in Kent is seeking a Patient Administrator on a bank basis to support evenings and weekends. You will help manage the patient journey, bookings, mail handling, and ensure standard service across visitors, consultants and staff.

This role requires basic PC skills, Maths and English GCSEs, and a proactive, professional attitude. Private healthcare experience is beneficial. The position is flexible and paid on an hourly rate, with opportunities to cover shifts as needed.