Patient Admin Coordinator – Gynaecology

Esneft; Colchester; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

NHS pension

Flexible working options

Staff discounts

Training & development opportunities

Job summary

ESNEFT in Colchester is seeking an organised Administration Support to join the Gynaecology team. You will arrange pre-operative assessments, respond to queries by phone and email, and support the admissions process, helping patients move smoothly through their care.

You will be the main point of contact for patients, work with the Admissions Clerk and clinical colleagues, and handle confidential information in a busy NHS service.

Qualifications

• GCSEs or equivalent at A to C Grade to include maths and English.
• Proven experience in a similar role Band 2 or equivalent.
• Experience in healthcare administration or patient bookings would be helpful.

Responsibilities

• Book and coordinate pre-operative assessment appointments.
• Respond to patient queries by telephone and email, providing clear information and directing clinical questions to the appropriate team.
• Process private patient admissions in line with local procedures.
• Support the Admissions Clerk with day-to-day administration and help resolve booking issues.
• Maintain accurate records and communicate changes promptly to patients and colleagues.

Skills

Microsoft Office

Education

GCSEs including Maths and English

Job description

ESNEFT in Colchester is seeking an organised Administration Support to join the Gynaecology team. You will arrange pre-operative assessments, respond to queries by phone and email, and support the admissions process, helping patients move smoothly through their care.

You will be the main point of contact for patients, work with the Admissions Clerk and clinical colleagues, and handle confidential information in a busy NHS service.