Part-Time Admin Assistant – Patient Services & Reception

Esneft; Colchester; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

NHS Pension

27 days annual leave (pro rata)

Staff discounts

Job summary

ESNEFT is seeking a motivated administrator to provide a consistent administration service across the team. You will assist with referrals, bookings, patient contact by telephone, and reception duties at different clinic sites, handling letters and records efficiently.

You will use Community and acute hospital systems and adapt to new systems as they are introduced, delivering a smooth, proactive service to staff and patients. This fixed-term role is part-time (30 hours/week) with pro rata pay.

Qualifications

• Experience in customer service within a clinical or hospital setting.
• Familiarity with NHS patient data and confidentiality practices.
• Knowledge of NHS administration systems and processes.

Responsibilities

• Provide admin support to clinical teams and services.
• Reception cover at multiple clinical sites on a rota basis.
• Check data in community/hospital systems and amend as needed.
• Undertake routine admin tasks independently and support colleagues.
• Deliver timely admin support and escalate urgent matters when required.

Skills

Previous Customer Service

Knowledge of SystmOne

Knowledge of Care Flow

Knowledge of Evolve

Education

GCSE English and Maths

Job description

ESNEFT is seeking a motivated administrator to provide a consistent administration service across the team. You will assist with referrals, bookings, patient contact by telephone, and reception duties at different clinic sites, handling letters and records efficiently.

You will use Community and acute hospital systems and adapt to new systems as they are introduced, delivering a smooth, proactive service to staff and patients. This fixed-term role is part-time (30 hours/week) with pro rata pay.