Patient Access & Reception Administrator

East of England Community Health and Care NHS Trust (Cambridgeshire); Bedford; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Flexible working

Job summary

East of England Community Health and Care NHS Trust is seeking an enthusiastic Administration Assistant (Band 2) to provide high quality services across the iCaSH contraception and sexual health service in Bedford.

The role will be based mainly at Kings Brook, Bedford, with cover at Grove View, Dunstable. You will handle call taking, reception, booking and front-of-house duties, supporting clinical and non-clinical teams.

Qualifications

• GCSE English and Maths or equivalent.
• Proven experience using Microsoft Office.
• Experience working in NHS or clinical setting.

Responsibilities

• Be the first point of contact for patients and visitors.
• Book appointments and manage front-of-house via clinic system.
• Update patient demographics and maintain records.
• Handle mail and distribution as required.
• Provide administration support to iCaSH teams.

Skills

Excellent organisational skills

Prioritise and plan ahead

Confidentiality handling

Understand vulnerable people

Education

GCSE English & Maths

Tools

Microsoft Office

Job description

East of England Community Health and Care NHS Trust is seeking an enthusiastic Administration Assistant (Band 2) to provide high quality services across the iCaSH contraception and sexual health service in Bedford.

The role will be based mainly at Kings Brook, Bedford, with cover at Grove View, Dunstable. You will handle call taking, reception, booking and front-of-house duties, supporting clinical and non-clinical teams.