Part-Time Front Desk & Admin Assistant – Health Clinic

East of England Community Health and Care NHS Trust; Huntingdon; On-site; GBP 12,000 - 17,000; Part time

Job summary

iCaSH Cambridgeshire is recruiting an Administration Assistant (Band 2) to join a dynamic team delivering contraception, sexual health and HIV services across Huntingdon and Wisbech. You will be the first point of contact for patients and visitors, providing a welcoming, efficient and confidential service and supporting front of house and reception duties.

The role includes booking appointments, updating patient records on the clinical system, handling mail, and providing general administrative

Qualifications

• Experience in front-of-house and reception duties.
• Ability to book appointments and answer routine queries.
• Commitment to confidential handling of information.

Responsibilities

• Act as first point of contact for patients and visitors.
• Process bookings for clinics via telephone, online and chat.
• Update patient demographics and manage reception/admin tasks.
• Maintain accurate manual and electronic records as per policy.
• Handle mail and distribute correspondence as required.
• Provide general administrative support to iCaSH teams.

Skills

Front of house

Reception

Appointment booking

Call taking

Tools

Booking system

Job description

iCaSH Cambridgeshire is recruiting an Administration Assistant (Band 2) to join a dynamic team delivering contraception, sexual health and HIV services across Huntingdon and Wisbech. You will be the first point of contact for patients and visitors, providing a welcoming, efficient and confidential service and supporting front of house and reception duties.

The role includes booking appointments, updating patient records on the clinical system, handling mail, and providing general administrative