Patient Access Coordinator – Clinic Booking (Flexible)

Swbh; West Bromwich; On-site; GBP 26,000 - 27,000; Full time

Job summary

Sandwell and West Birmingham NHS Trust in West Bromwich is seeking a highly organised, proactive administrative and clerical professional to join the Patient Access Department. The role is Band 3, 37.5 hours per week, with a 12-month fixed term contract, and flexible working options where available.

The role focuses on clinic management, appointment bookings and customer service, working across multiple sites to deliver an efficient Best in Class service.

Qualifications

• GCE or equivalent in English and Mathematics.
• Proof of qualification.
• Business or administrative qualification.

Responsibilities

• The post holder will be responsible for clinic management, booking and rescheduling of new and follow up appointments to specific targets.
• Dealing with enquiries from colleagues and members of the public and associated administrative tasks.
• Support RTT and 2ww performance targets where possible within the role.

Skills

Communication skills

Telephone manner

Education

GCE or equivalent in English and Mathematics

Business or administrative qualification

Job description

Sandwell and West Birmingham NHS Trust in West Bromwich is seeking a highly organised, proactive administrative and clerical professional to join the Patient Access Department. The role is Band 3, 37.5 hours per week, with a 12-month fixed term contract, and flexible working options where available.

The role focuses on clinic management, appointment bookings and customer service, working across multiple sites to deliver an efficient Best in Class service.