Patient Booking Coordinator – 6-Month Fixed Term

SAH Diagnostics; Bradley Stoke; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Fixed-term role

Supportive clinical and administrative

NHS access impact

Job summary

SAH Diagnostics is seeking a Patient Booking Administrator to coordinate outpatient appointments and support clinic delivery. You will manage bookings, backfill cancellations, and keep accurate pathway records within Trust systems to optimise capacity and reduce waiting times.

The role requires NHS administrative experience, strong organisational and communication skills, and a professional, compassionate approach in a fast-paced office environment at UWE Bristol Future Space.

Qualifications

• Previous NHS administrative or patient booking experience.
• Experience using patient scheduling systems.
• Strong organisational and communication skills.
• Ability to manage high-volume workloads and competing priorities.
• Professional and compassionate approach.

Responsibilities

• Book outpatient appointments and procedure sessions.
• Actively backfill cancellations to maximise clinic utilisation.
• Maintain accurate patient records on Trust systems.
• Liaise with patients, clinicians, and Trust teams professionally.
• Support pathway coordination, scheduling, and tracking activity.
• Contribute to efficient service delivery and patient experience.

Skills

NHS booking experience

Patient scheduling systems

Organisational skills

Communication skills

Professional & compassionate approach

Job description

SAH Diagnostics is seeking a Patient Booking Administrator to coordinate outpatient appointments and support clinic delivery. You will manage bookings, backfill cancellations, and keep accurate pathway records within Trust systems to optimise capacity and reduce waiting times.

The role requires NHS administrative experience, strong organisational and communication skills, and a professional, compassionate approach in a fast-paced office environment at UWE Bristol Future Space.