Patient Booking Administrator – Drive Clinic Access

SAH Diagnostics; Bath; On-site; GBP 24,000 - 27,000; Full time

Job summary

SAH Diagnostics is seeking a Patient Booking Administrator to coordinate outpatient appointments and support clinic delivery. You will manage bookings, backfill cancellations, and maintain accurate pathway records using Trust systems to ensure clinics run smoothly and patients are seen promptly.

This fixed-term, full-time role (37.5 hours) is office-based at UWE Bristol Future Space, with ASAP start and a salary of £24,639.

Qualifications

• NHS administrative or patient booking experience preferred.
• Experience using patient scheduling systems.
• Strong organisational and communication skills.
• Ability to manage high-volume workloads and competing priorities.
• Professional and compassionate approach.

Responsibilities

• Book outpatient appointments and procedure sessions
• Actively backfill cancellations to maximise clinic utilisation
• Maintain accurate patient records on Trust systems
• Liaise with patients, clinicians, and Trust teams professionally
• Support pathway coordination, scheduling, and tracking activity
• Contribute to efficient service delivery and patient experience

Skills

NHS admin experience

Patient scheduling systems

Organisation

Communication

Workload management

Professionalism and compassion

Job description

SAH Diagnostics is seeking a Patient Booking Administrator to coordinate outpatient appointments and support clinic delivery. You will manage bookings, backfill cancellations, and maintain accurate pathway records using Trust systems to ensure clinics run smoothly and patients are seen promptly.

This fixed-term, full-time role (37.5 hours) is office-based at UWE Bristol Future Space, with ASAP start and a salary of £24,639.