Passive Fire Operative

Sanctuary Group; Greater London; On-site; GBP 43,000 - 45,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work

Voluntary health plans

Wellbeing support

Staff Networks

Salary £42,987–£45,249

Job summary

Sanctuary Maintenance Contractors Limited in London is recruiting a Passive Fire Operative to join our fire safety team, covering London and the surrounding region. The role focuses on fire passive works, including fire doors and fire stopping, in accordance with regulations to keep our properties compliant and safe.

The ideal candidate will hold NVQ 2+ in Joinery or Passive Fire Works, have fire safety experience, excellent customer service and driving licence; benefits include pension, life

Qualifications

• Must have NVQ 2 or above in Joinery and/or Passive Fire Works, with original certification available.
• Experience in fire and security environments with knowledge of British Standards and legislation.
• Previous experience working on passive fire works.
• Ability to analyse passive fire works and implement effective solutions.
• Excellent customer service and communication skills.
• IT systems proficiency; smartphone use advantageous.
• Full UK manual driving licence required for driving company vehicle.

Responsibilities

• Provide accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed.
• Carry out maintenance of systems including fire doors and fire stopping systems to ensure safe and compliant properties.
• Resolve problems or set into motion the means of resolution, ensuring customers are kept informed in line with agreed processes and within contract and service specifications, escaping issues as necessary.
• Ensure tools and equipment are maintained in good condition and stocks are replenished as needed, in accordance with the agreed requisition procedures and budgets.
• Respond positively to complaints and breakdowns in service delivery to meet customer expectations, in accordance with contract and service specifications.

Skills

Fire safety experience

Passive fire works

Customer service

IT literacy

Driving licence

Education

NVQ 2/above in Joinery and/or Passive Fire Works

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

London

£42,987- £45,249 per year

40 hours per week

We are looking for a Passive Fire Operative to join our team based in London covering London and the surrounding region. You will form part of a dedicated team of Fire Operatives and a Supervisor, responsible for carrying out fire passive works i.e. fire doors and fire stopping, repair and installation works in compliance with relevant regulations to ensure the Group's properties are compliant and safe.

The role of Passive Fire Operative will include:

• Provide accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Carry out maintenance of systems including fire doors and fire stopping systems to ensure safe and compliant properties
• Resolve problems or set into motion the means of resolution, ensuring customers are kept informed in line with agreed processes and within contract and service specifications, escaping issues as necessary
• Ensure tools and equipment are maintained in good condition and stocks are replenished as needed, in accordance with the agreed requisition procedures and budgets
• Respond positively to complaints and breakdowns in service delivery to meet customer expectations, in accordance with contract and service specifications

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to NVQ 2 or above in Joinery and/or Passive Fire Works.As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Experience of working in a fire and security environment, understanding the British Standards and legislation
• Previous experience working onpassive fire works
• Knowledge of analysingpassive fire worksand implementing effective solutions
• Excellent customer service and communication skills
• Ability to use IT systems, including a smart phone would be advantageous
• This role will involve drivingon company business. In order to drive a company vehicle, drivers must hold a full valid UK manual driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £42,987 per annum (rising to £45,249 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.