Multi-Trade Operative

Sanctuary Group; Worcester; Hybrid; GBP 36,000 - 37,000; Full time

Benefits offered by this job

Company van

Power tools provided

24/7 training as needed

25 days annual leave

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work

Wellbeing support

Staff Networks

Job summary

Sanctuary Group in the Midlands is seeking a Multi-Trade Operative to join our Operations Response team. You will perform reactive repairs across occupied properties, from fixing leaks to door replacements, with a company van and power tools supplied. The role involves lone and team work and inclusion on an emergency call-out rota.

We offer a supportive, diverse workplace with a strong focus on wellbeing and development, including 25 days leave and a contributory pension scheme.

Qualifications

• NVQ Level 2 in a core subject (carpentry or electrical). Plumbing Level 3 with WRAS or Unvented knowledge may be required.
• Full valid UK driving licence required.
• Ability to work to deadlines and prioritise tasks.
• Health and safety regulations knowledge.

Responsibilities

• Attend occupied properties to carry out construction, fault fixing and maintenance in Social Housing.
• Resolve problems and inform customers on progress.
• Maintain van stock and restock as needed.
• Provide accurate progress information to customers.

Education

NVQ Level 2 (carpentry, electrical) / Plumbing Level 3 with WRAS

Tools

Full UK driving licence

Job description

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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Multi -Trade Operative

£35,579 - £37,452 per year

40 hours per week

We are looking for a Multi-Trade Operative to join our Operations Response team based in the Midlands. Covering sites across the Midlands you will be responsible for carrying out reactive repairs to occupied properties, ranging from a leaking tap to changing baths, changing a door handle to hanging a new door. The team also carry out external repairs including fencing and groundworks.

The role will include lone and team working, and you will also be required to be on an emergency call out rota. A company van and power tools will be provided for business use along with training as and when needed.

The role of Multi – Trade Operativewill include:

• Attending occupied properties to carry out construction, fault fixing and maintenance duties within Social Housing
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Maintaining a suitable van stock level and restocking these when needed
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Providing out of hours cover via a call out rota

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS) or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Recent experience of undertaking a similar role within social housing is advantageous
• Ability to work to deadlines and prioritise tasks
• Additional skills in some of the following disciplines - plumbing, carpentry and plastering would be advantageous
• Working knowledge of the health and safety regulations
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.