Parts Specialist

The Manitowoc Company; Buckingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Manitowoc Company in the United Kingdom is seeking a Parts Specialist to support the Mobile (Grove) product support team from Buckingham. The role focuses on aftermarket parts sales and technical customer assistance.

Successful candidates will have aftermarket experience, strong English communication, and good organizational skills, with SAP/Office familiarity preferred to manage quotations and part identification.

Qualifications

• Experience in aftermarket and technical customer service.
• Proficient with Office; SAP preferable.
• Excellent communication skills.
• Customer focused with good organizational and teamwork abilities.
• Fluent in English.

Responsibilities

• Promote aftermarket offering for Service & Spare Parts Mobile Customers.
• Provide timely and update quotations for parts for internal and external customers.
• Provide technical support to customers and internal teams about spare parts needed.
• Monitor the stocking of parts to ensure correct parts are stored at Buckingham.
• Support Service department with the identification of spare parts and ordering.

Skills

Aftermarket experience

Technical customer service

Communication skills

Customer focus

Teamwork

Organizational skills

Fluent in English

Tools

SAP

Microsoft Office

Job description

Job Description

Manitowoc, international leader in proposing premium lifting solutions with its brands Grove and Potain is looking for a Parts Specialist to be based in our UK office in Buckingham. The role will support the Mobile (Grove products) Product support Team in parts sales.

Main Responsibilities In The Role

• Promote aftermarket offering for Service & Spare Parts Mobile Customers
• Provide timely and update quotations for parts for internal and external customers
• Provide Technical support to customer and internal about spare parts needed
• Monit or the stocking of parts to ensure correct parts are stored at Buckingham
• Support Service department with the identification of spare parts and ordering.

To be Successful in this Role

• Previous experience in Aftermarket and technical customer Service
• Good at Office, SAP preferable
• Good communication skills
• Customer Focus
• Good organizational skillsTeamwork
• Fluent in English