Aftermarket Parts Specialist | Customer Support

The Manitowoc Company; Buckingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Manitowoc Company in the United Kingdom is seeking a Parts Specialist to support the Mobile (Grove) product support team from Buckingham. The role focuses on aftermarket parts sales and technical customer assistance.

Successful candidates will have aftermarket experience, strong English communication, and good organizational skills, with SAP/Office familiarity preferred to manage quotations and part identification.

Qualifications

• Experience in aftermarket and technical customer service.
• Proficient with Office; SAP preferable.
• Excellent communication skills.
• Customer focused with good organizational and teamwork abilities.
• Fluent in English.

Responsibilities

• Promote aftermarket offering for Service & Spare Parts Mobile Customers.
• Provide timely and update quotations for parts for internal and external customers.
• Provide technical support to customers and internal teams about spare parts needed.
• Monitor the stocking of parts to ensure correct parts are stored at Buckingham.
• Support Service department with the identification of spare parts and ordering.

Skills

Aftermarket experience

Technical customer service

Communication skills

Customer focus

Teamwork

Organizational skills

Fluent in English

Tools

SAP

Microsoft Office

Job description

The Manitowoc Company in the United Kingdom is seeking a Parts Specialist to support the Mobile (Grove) product support team from Buckingham. The role focuses on aftermarket parts sales and technical customer assistance.

Successful candidates will have aftermarket experience, strong English communication, and good organizational skills, with SAP/Office familiarity preferred to manage quotations and part identification.