Spare Parts & Service Administrator

Taylor Higson | Print, Packaging, POS, Signage & Mailing Solutions Recruitment Specialists; Milton Keynes; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Contributory pension

Training and development

Established international business

Job summary

Taylor Higson is recruiting a Spare Parts & Service Administrator for our Milton Keynes service operation. You will handle spare parts orders, manage stock levels, coordinate with field engineers, and ensure timely dispatch of parts to customers.

The role requires experience in spare parts or technical customer service, with strong organisational skills and proficiency in Excel and Microsoft Office. This permanent, Monday–Friday position offers pension and training opportunities.

Qualifications

• Experience in spare parts, engineering service or technical customer service.
• Ability to manage multiple priorities and stakeholders.
• Experience using ERP or stock management systems is advantageous.

Responsibilities

• Process spare parts orders for field engineers and stakeholders.
• Monitor parts availability and stock levels.
• Liaise with suppliers and arrange replenishment as needed.
• Coordinate parts dispatch to customers and engineers on time.
• Respond to customer inquiries about parts, orders and service needs.
• Support scheduling and allocation of service jobs to engineers.
• Track jobs and keep service records up to date; process invoices.

Skills

Organised

Multi-tasking

Customer service

Parts administration

Tools

Excel

Microsoft Office

Job description

**Polite Note - VISA sponsorship and relocation assistance is not available for this role, the suitable candidate will live within a commuting distance of Milton Keynes and currently hold full right to work in the UK.**

Spare Parts & Service Administrator

Milton Keynes

Up to £32,000 DOE

Monday–Friday | Permanent

We're recruiting a Spare Parts & Service Administrator to join the UK service operation of a well-established international manufacturer of weighing, labelling and technical equipment.

This is a varied position sitting at the heart of the service department, supporting customers and field engineers while taking responsibility for spare parts orders, stock, service administration and job coordination.

It's an excellent opportunity for someone with experience in spare parts, engineering service, aftermarket support, parts administration or technical customer service who enjoys working in a busy, fast-moving environment.

The role

You’ll be responsible for:

• Processing spare parts orders for field service engineers, internal and external stakeholders
• Monitoring parts availability and stock levels
• Liaising with suppliers and arranging replenishment where required
• Coordinating parts dispatch and ensuring orders reach customers and engineers on time
• Responding to customer enquiries regarding parts, orders, and service requirements
• Supporting the scheduling and allocation of service jobs to engineers
• Tracking jobs and keeping service records and systems up to date
• Processing service reports, invoices, and associated documentation
• Working closely with engineering, technical and sales teams
• Helping resolve issues around parts availability, service jobs, and customer requirements

What we’re looking for

Ideally, you’ll already have experience within a service, spare parts, engineering, or technical environment.

You could currently be working as a:

Spare Parts Administrator | Parts Coordinator | Service Administrator | Service Coordinator |

Aftermarket Administrator | Engineering Administrator | Service Support Coordinator

Experience within machinery, manufacturing, engineering, automotive, print equipment, packaging machinery, materials handling, or another technical service environment would be particularly relevant.

You’ll need to be organised, comfortable managing several priorities at once and confident dealing with both customers and engineers.

Experience using an ERP, stock or inventory management system would be advantageous, alongside good Excel and general Microsoft Office skills.

What’s on offer?

• Salary up to £32,000 depending on experience
• Permanent, full-time position
• Monday–Friday working
• Contributory pension
• Training and development
• Established international business with a strong UK service operation