Parts & Service Admin Apprentice

Barnsley College; Wombwell; On-site; GBP 20,000 - 25,000; Full time

Job summary

An educational institution is seeking a candidate for a parts sourcing role. You will contact suppliers and maintain accurate records while ensuring machine downtime is minimized. Strong communication and organization skills are essential. The role involves close collaboration with engineers and customer service responsibilities. Training will be provided, including a Level 3 Business Administration Apprenticeship.

Responsibilities

• Contact and liaise with suppliers to identify and source required parts.
• Obtain quotes, availability, and lead times for parts.
• Maintain accurate records of supplier information and part specifications.
• Ensure parts are sourced efficiently to minimise machine downtime.
• Work closely with engineers to determine the correct parts required for repairs and maintenance.
• Review engineer reports, photos, and technical details to ensure accurate part identification.
• Provide updates to customers on part availability and delivery times.
• Contact existing customers to arrange routine services and LOLER examinations.
• Liaise with the Service Manager to coordinate appointments and ensure service schedules align with customer needs.
• Maintain a professional and helpful approach when dealing with customer enquiries.

Skills

Strong communication skills (verbal and written)

Good organisational and multitasking abilities

Confidence when speaking to suppliers, engineers, and customers

Basic understanding of mechanical or engineering terminology

Ability to work independently and as part of a team

Strong IT skills, including email, spreadsheets, and basic data entry

Education

Level 3 Business Administration Apprenticeship

Job description

An educational institution is seeking a candidate for a parts sourcing role. You will contact suppliers and maintain accurate records while ensuring machine downtime is minimized. Strong communication and organization skills are essential. The role involves close collaboration with engineers and customer service responsibilities. Training will be provided, including a Level 3 Business Administration Apprenticeship.