Parts Sales Executive

Perfect Placement UK Ltd; East Leake; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Company pension scheme

23 days annual leave plus bank holiday

Free on-site parking

Full product training and ongoing help

Friendly and supportive team

Job summary

Perfect Placement UK Ltd is recruiting a Parts Sales Executive for an automotive parts business in Leicestershire. You will handle inbound and outbound calls, grow customer accounts and drive sales in a busy, friendly team.

The role requires proactive communication, CRM experience, and strong organisational skills to manage multiple priorities and maintain accurate records while delivering excellent customer service.

Qualifications

• Proven experience in parts sales or customer-focused sales roles.
• Experience handling inbound and outbound calls to generate sales.
• Confident in building and maintaining strong customer relationships.
• Excellent verbal and written communication with a proactive attitude.
• Good IT skills and ability to manage records in a CRM.
• Motivated, team-oriented approach to succeed in a dynamic environment.

Responsibilities

• Handle inbound parts sales calls and identify suitable parts.
• Make outbound calls to existing and prospective customers to generate sales.
• Build and maintain strong customer relationships and follow up quotations.
• Promote products, offers and campaigns to customers.
• Manage shared sales inbox and process orders via telephone and email.
• Maintain accurate customer records and CRM activity logs.
• Support wider sales team with administrative tasks.
• Develop understanding of the parts range and services.
• Collaborate with colleagues across departments to ensure excellent service.

Skills

Proactive sales approach

Excellent communication

Customer relationship management

Strong organisational skills

Team oriented

Motivated

Tools

CRM experience

MS Office/Outlook

Job description

We are working on behalf of our client to recruit a highly motivated and experienced Parts Sales Executive. This is an excellent opportunity for a skilled individual to join a reputable automotive parts business based in Loughborough, Leicestershire. The ideal individual will possess a proactive sales approach, excellent communication skills, and a strong desire to grow customer accounts within a dynamic team environment.

Benefits for the successful Parts Sales Executive:

• Monday to Friday, 9:00am – 5:30pm working hours
• Office-based environment
• Company pension scheme
• 23 days annual leave plus bank holidays
• Free on-site parking
• Full product training and ongoing support
• Friendly and supportive team atmosphere

Duties of the Parts Sales Executive:

• Handle inbound parts sales calls, understanding customer requirements and identifying suitable parts
• Make proactive outbound calls to existing and prospective customers to generate sales
• Build and maintain strong customer relationships
• Follow up quotations and maximise sales opportunities
• Promote products, offers, and campaigns to customers
• Manage the shared sales inbox, responding promptly to parts enquiries
• Process customer orders accurately via telephone and email
• Maintain accurate customer records and activity logs on the CRM system
• Support wider sales team with administrative and operational tasks
• Develop a comprehensive understanding of the company’s parts range and services
• Collaborate with colleagues across departments to ensure excellent customer service

Requirements of the Parts Sales Executive:

• Proven experience in parts sales, internal sales, or a customer-focused sales role within the automotive industry
• Experience making outbound sales or account management calls
• Knowledge of automotive parts (advantageous but not essential)
• Excellent verbal and written communication skills
• Confident and positive telephone manner
• Proactive attitude with the ability to identify and pursue sales opportunities
• Good IT skills, including Microsoft Office and Outlook
• CRM experience is desirable
• Strong organisational skills with the ability to manage multiple priorities
• Motivated, team-oriented approach and a drive to succeed

If you are a confident Parts Sales Executive who is eager to develop your career, enjoys making outbound calls, and thrives in a customer-focused environment, this opportunity is perfect for you.