Parts Advisor

Perfect Placement UK Ltd; Leicester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Mon-Fri work week

Every third Saturday shift 8:00–13:00

Uniform provided

Career progression

Job summary

Perfect Placement UK Ltd are working with an automotive dealership in Leicester seeking an experienced Parts Advisor to join their busy trade and retail parts team. The role offers a competitive salary, a Monday to Friday week and one in three Saturday mornings (8:00am–1:00pm).

You will supply parts to Trade and Retail customers, handle enquiries by phone, email, and in person, and use manufacturer catalogues to identify parts, provide quotations, and process orders while supporting workshop

Qualifications

• Previous experience as a Parts Advisor within the automotive industry is highly desirable.
• Strong knowledge of vehicle parts and automotive products.
• Experience dealing with both Trade and Retail customers is advantageous.
• Excellent communication and customer service skills.
• Confident IT skills, familiar with parts catalogues and dealership management systems.
• Well-organised with strong attention to detail.
• Ability to work effectively within a busy team environment.
• Commercial awareness with a focus on sales targets and customer satisfaction.

Responsibilities

• Supplying parts to Trade and Retail customers promptly and accurately.
• Handling customer enquiries via telephone, email, and face-to-face interactions.
• Identifying and ordering the correct parts using manufacturer and parts catalogues.
• Providing clear, accurate quotations and pricing.
• Processing parts orders and ensuring timely availability.
• Liaising closely with technicians and workshop teams to facilitate efficient job completion.
• Maintaining and checking stock levels, organising incoming parts deliveries.
• Managing customer orders, updating customers on status and delivery times.
• Recognising sales opportunities to maximise parts sales and achieve targets.
• Delivering a high standard of customer service at all times.

Skills

Parts knowledge

Customer service

IT skills

Teamwork

Sales awareness

Education

No formal education stated

Tools

Parts catalogues

Dealership systems

Job description

Our client, a reputable and successful automotive dealership in Leicester, is seeking an experienced Parts Advisor to join their dynamic trade and retail parts department. This is an excellent Parts Advisor opportunity for a skilled individual to develop their career in a fast-paced, professional environment.

• Competitive basic salary of £28,800
• Monday to Friday working week
• Every third Saturday morning shift (8:00am–1:00pm)
• Opportunity to develop within a well-established dealership
• Supportive working environment with career progression opportunities
• Uniform and training provided

Duties of a Parts Advisor:

• Supplying parts to Trade and Retail customers promptly and accurately
• Handling customer enquiries via telephone, email, and face-to-face interactions
• Identifying and ordering the correct parts using manufacturer and parts catalogues
• Providing clear, accurate quotations and pricing
• Processing parts orders and ensuring timely availability
• Liaising closely with technicians and workshop teams to facilitate efficient job completion
• Maintaining and checking stock levels, organising incoming parts deliveries
• Managing customer orders, updating customers on status and delivery times
• Recognising sales opportunities to maximise parts sales and achieve targets
• Delivering a high standard of customer service at all times

Requirements of a Parts Advisor:

• Previous experience as a Parts Advisor within the automotive industry is highly desirable
• Strong knowledge of vehicle parts and automotive products
• Experience dealing with both Trade and Retail customers is advantageous
• Excellent communication and customer service skills
• Confident IT skills, familiar with parts catalogues and dealership management systems
• Well-organised with strong attention to detail
• Ability to work effectively within a busy team environment
• Commercial awareness with a focus on sales targets and customer satisfaction