Parts Advisor Waltham Abbey

Glyn Hopkin Group; Epping Forest; On-site; GBP 18,000 - 24,000; Full time

Job summary

Glyn Hopkin Group is seeking a Parts Advisor in Waltham Abbey to support a busy parts department. You will coordinate parts for technicians and customers, liaise with the team, handle enquiries, and assist on the sales counter for in-house and retail customers.

The role involves lifting and delivering stock and requires a proactive, friendly team player with strong attention to detail and excellent time management.

Qualifications

• Experience in a busy parts environment is preferred.
• Ability to prioritise tasks and manage time effectively.
• Strong attention to detail to ensure accurate parts picking and documentation.

Responsibilities

• Coordinate parts sales to ensure technicians and customers have required parts.
• Liaise with team and customers; handle enquiries.
• Take telephone orders and serve in-house and retail customers.
• Deliver and collect stock; some lifting involved.
• Guide customers to the right product/service based on needs.
• Opportunities to progress within the team.

Skills

Time management

Calm under pressure

Attention to detail

Logical thinking

Customer service

Team player

Friendly attitude

Job description

PARTS ADVISOR CAREER OPPORTUNITIES - WALTHAM ABBEY

Working within a small team and reporting to the Parts Manager, the successful candidate will have key responsibilities for the:

• Co-ordinate all parts sales to make sure that customers and Technicians are always able to have the parts they need when they need them.
• Liaising with the team and customers.
• Dealing with customer enquiries.
• Liaising on the telephone and serving parts to in-house and retail customers.
• Delivering and collecting stock for the busy parts department. Some lifting and carrying will be involved.
• Use a good understanding of the customer’s needs to guide them towards the product/service that will best meet their needs.
• This is a varied role, with an opportunity to progress with the team.

We are looking for someone who has the following skills:

• Good time management skills and ability to prioritise.
• Stays calm in a fast paced high volume environment.
• High attention to detail and desire to produce high quality work.
• Logical and thorough in approach.
• Understands the importance of the role to exceptional customer service.
• Great team player, willing to help others.
• Friendly and enthusiastic personality.

If you believe you’re who we’re looking for, please send a copy of your CV and cover letter, telling us why this is the right career choice for you.

We are an equal opportunities employer.